Service

Our principle is to take care of guests at any time and provide you with top-quality services during your stay in Matala.

Our hotel provides the following services:

• The hotel’s front desk is open 24 hours a day with 24-hour internal or external telephone access.
• Parking space in adjacent parking, 20m from the hotel entrance (free of charge).
• Express check in/out.
• Luggage delivery services. (The service is provided only if requested)
• Pillow menu: Selection of different types of pillows (i.e. hypoallergenic, anatomical, and hard) is available for your quality sleep.
• Breakfast can be served in the room upon request.
• Breakfast is served from 07:00 to 10:30, at hotel’s restaurant.
• Early breakfast service for guests that check out early in the morning. (upon request)
• We can provide you with special takeaway breakfast boxes upon request.
• Availability of daily newspapers and magazines in various languages: English, German, Italian, French and Czech.
• Shared desktop computer and printer availability (free of charge).
• Shared laptop computer availability (free of charge).
• CD/DVD/MP3 Player availability (free of charge).
• Housekeeping services:
  - Daily housekeeping of common areas
  - Daily room housekeeping
  - Bathroom linen is changed daily
  - Bed linen is changed every second day
  * The Housekeeping service is at your disposal. For additional cleaning services, please contact the reception.
• Dry cleaning, ironing/pressing and laundry services are offered upon request (in cooperation with a local Dry Cleaning business).